Frequently Asked Questions

Below are our most frequently asked questions. Jump to the section you need by clicking on the applicable menu option. If you don’t see your question listed, please email us at for further assistance.

General Information

What is the date and time of the conference?

Open FinTech Forum will take place in New York October 10 – 11, 2018. For more information on the event schedule, visit the Program page.

Where is the conference located?

Open FinTech Forum will be held at 2Below Conference Center at Credit Suisse (11 Madison Avenue – Floor 2B). Visit the Venue & Travel page for more information.

How do I get to the conference?

For information about travel to the event, visit the Venue & Travel page.

Is parking available? How much is parking and do you validate?

Visit the Venue & Travel webpage for details about parking at the conference.

Where do I pick up my name badge?

A valid government-issued identification will be required to gain access to the conference venue.

Bring your registration confirmation to the registration desk.

Registration Hours:

October 10 – 8:30am to 5:15pm
October 11 – 7:30am to 5:15pm

Name badges must be worn at all times and cannot be shared with other attendees.

What is the recommended attire?

Business casual attire is recommended.

Will there be a coat or luggage check available?

There will be a coat check available at the event.

What meals are provided with my conference registration?

A light breakfast and AM & PM breaks will be included with your conference pass.

I have a dietary restriction. Who should I contact?

In the registration form, you will be able to indicate a dietary restriction or need. You may also email and reasonable efforts will be made to accommodate.

Are conference sessions being recorded or livestreamed?

Keynote sessions will be livestreamed and recorded.

How do I access a speaker's slides after the conference?

Speaker slides will be available during and post-event. More information coming soon!

Do I need to sign up for breakout sessions?

To help us gauge the popularity of sessions, make final room assignments, and prevent overcrowding, we are asking everyone to take a moment to build your personal schedule via SCHED – link coming soon. The more participation we have among pre-event schedule builders the less chance session rooms will be standing room only.

To get started, please head to the schedule site and signup (or login if you already have an account). After logging in, peruse the schedule and when you see a session you’re interested in attending, simply click on the white circle next to the title. This will automatically add the session to your own personal schedule.

Lastly, for easy access back to your schedule on your phone, bookmark or add the mobile agenda to your home screen with this link.

Is there a conference app?

A networking app will be available to all conference attendees. More information can be found on our Networking App page.

Are there bookable meeting rooms I can use during the conference?

Please visit the registration desk and we will do our best to accommodate any meeting requests.

I have questions regarding Linux Foundation membership. Who should I contact?

For information regarding enterprise Linux Foundation membership, please email

For information on how to become an individual contributor, please visit

What and when are Linux Foundation upcoming events?

Information about all Linux Foundation events can be found at

Is registration for Linux Foundation events GDPR compliant?

If you would like to request that your data be removed from The Linux Foundation event registration system, please email If you have any questions about the GDPR, you can reach us at


How do I register for the conference?

Register here.

If you have questions regarding your registration confirmation, email

What are the different registration types?

For information about registration types, rates, and discounts, visit the Register page.

When are the early bird, standard, and late registration deadlines? Can I register onsite?

For information on registration rate deadlines, please visit the Register page.

Onsite registration is available at the following dates/times:

October 10 – 8:30am to 5:15pm
October 11 – 7:30am to 5:15pm

Do I qualify for the Academic registration type?

Registrants who are either full-time students or faculty of an academic institution of higher education. Students and full-time faculty who register as Academic attendees will be required to show a valid student or faculty ID when collecting their badge onsite. If you have any questions, please email

Where do I get my speaker access code?

You should have received a registration link in your acceptance email. If you did not, please email for more details.

Where do I get my sponsor access code?

A registration link was shared in an email to your company’s sponsorship contact. Please speak to your company’s sponsorship contact if you need to register as a Sponsor. For further questions, please email

Is there a discount for groups?

If you have a group of 10 or more people, you can receive a 10% discount on all passes. All pass types must be the same and all registrations must be processed under one group registration and paid for by the same credit card. To create a group, select “Add another Person” at the bottom of the registration form. When 10 or more people are added, the 10% discount will be automatically applied. Please contact for questions.

What is the cancellation and refund policy?

If you must cancel for any reason, please notify us via email at Refunds will only be issued for cancellations received 3 weeks prior to the first day of the event, and may take up to 14 days to process.

What is the substitution policy?

If you are unable to attend, you can substitute another attend in lieu of cancellation. Please contact to process your substitution request.

Are there day passes available?

Yes. For information on day passes, please visit the Register page.

I can't / don't want to use a credit card to pay for my registration. What should I do?

If you are unable to pay by credit card, please email with the conference name you are interested in attending and request to be invoiced for registration.

Are there scholarships available for this event?

Yes. Please visit the Scholarships page for information on how to qualify and apply for scholarships.

I need a visa letter to attend this event. How do I request one?

For information about visa invitation letters, or to request one, visit the Visa Request page.

Are there volunteer opportunities at this conference?

There are not volunteer opportunities for this conference.

Are there media passes available?

If you are a member of the media interested in attending this conference and have not received a complimentary access code to attend, please contact our Senior Public Relations Manager, Dan Brown, at

Venue & Travel

Is a hotel reservation included in my registration?

No. Visit the Venue & Travel page for more information about how to make a hotel reservation.

How do I make a hotel reservation?

Visit the Venue & Travel page to make a reservation within our discounted conference room block(s).

What are the discounted room rates for the conference? Is there a deadline to make a reservation?

For information about conference hotel options, rates, and booking deadlines, visit the Venue & Travel page.

Are there any suites or upgrades available?

All rooms within the discounted room block are standard rooms. For questions about available suites and upgrades, contact the hotel directly. Hotel contact information is available on the Venue & Travel page.

When will I receive confirmation of my hotel reservation?

Attendees will receive hotel room confirmations directly from the hotel. If you did not receive a confirmation, please contact the hotel directly.

Who should I contact if I have a question regarding my hotel reservation?

For questions regarding your hotel reservation, contact the hotel directly.

I need to cancel my hotel reservation. What should I do?

To modify or cancel your hotel reservation, contact the hotel you booked with directly.

I'm having issues booking my reservation at the conference hotel(s). Is there someone at the Linux Foundation that can help?

If the hotel reservation cutoff date has not passed, please contact and a member of our team will be in touch shortly. If it has, you may need to secure alternative lodging. Visit the Venue & Travel [hyperlink] page for alternative hotel options.


Where can I get a copy of the exhibitor floorplan?

Sponsors may view the floorplan, once available. More information coming soon!

The final floorplan will be available for attendees onsite.

I am an exhibitor, Where can I find booth information and deadlines?

For information about your booth and deadlines, visit the Information for Sponsors page and log in using the credentials provided to you. If you have not received login credentials or cannot locate them, email

I am staffing a booth in the sponsor showcase by not attending any sessions. Do I need to register?

Everyone participating in the conference should be registered. Please speak to your company’s sponsorship contact if you need to register as a sponsor. For further questions, please email

Diversity & Inclusion

Will there be a nursing room at the conference?

For location information, please check with registration or information desk staff onsite. If you need a refrigerator, please email prior to the conference to make arrangements.

Will child care be provided?

We are pleased to offer complimentary childcare during Open FinTech Forum 2018. Quality childcare will be offered October 10 – 11 by licensed and pre-screened providers. Childcare is only offered during conference hours only.

Please note, we are no longer accepting requests for Child Care services. Due to staffing and licensing restrictions, we are not able to accommodate on-site sign-ups. The deadline for reserving this service was Friday, September 21.

What is the policy on animals at the event?

Service animals are allowed at the conference.

Is the conference venue accessible?

Yes. If you need assistance onsite locating an elevator or have other questions about accessibility, please speak to a member of the Linux Foundation event staff at any of the registration or information desks. If you have questions prior to the event, email

Where do I find information on travel funding?

For information about or to request a scholarship or travel funding, visit the Scholarships page.

Features & Add-Ons

Are there evening events at the conference?

Yes! They are a great way to build connections and network with fellow conference attendees. More information on our All-Attendee Reception can be found here.

Are there conference organized activities outside of session rooms?

There will be opportunities to network with attendees outside of sessions rooms. Find more information on our Networking App and All-Attendee Reception pages.

Can I bring a guest to the evening event?

Due to limited capacity at the venue, guests tickets cannot be purchased for the evening event.

What networking opportunities are available to conference attendees?

There will be opportunities to network with attendees outside of sessions rooms. Find more information on our Networking App and All-Attendee Reception pages.





Black Duck by Synopsys

Community Partners

Cloud Foundry
JS Foundation
LF Networking
Open HPC
Open Mainframe Project
Open Source Strategy Forum
OpenAPI Initiative

Media Partners

D of Things
Linux Journal
Virtual Strategy Magazine