Frequently Asked Questions

Below are our most frequently asked questions. Jump to the section you need by clicking on the applicable menu option. If you don’t see your question listed, please email us at for further assistance.

General Information

What is the date and time of the conference?

Linux Security Summit North America will take place in Vancouver, Canada on August 27-28, 2018. For more information on the event schedule, visit the Program page.

Where is the conference located?

Linux Security Summit will be held at the Vancouver Convention Center – West Building, 1055 Canada Place, Vancouver, BC V6C, Canada. Visit the Venue & Travel page for more information.

How do I get to the conference?

For information about travel to the event, visit the Venue & Travel page.

Is parking available? How much is parking and do you validate?

Visit the Venue & Travel page for details about parking at the conference.

Where do I pick up my name badge?

Bring your registration confirmation to the registration desk to pick up your badge.

Registration Locations & Hours:

  • Monday, August 27: 8:00 am – 5:00 pm near Room 110 of the Vancouver Convention Center – West Building
  • Tuesday, August 28: 8:00 am – 5:30 pm in the Ballroom Lobby of the Vancouver Convention Center – West Building

Name badges must be worn at all times and cannot be shared with other attendees.

What is the recommended attire?

Business casual attire is recommended.

I have a dietary restriction. Who should I contact?

In the registration form, you will be able to indicate a dietary restriction or need. You may also email and reasonable efforts will be made to accommodate.

Are conference sessions being recorded or livestreamed?

No, sessions are not being recorded or livestreamed.

How do I access a speaker's slides after the conference?

Speaker’s slides will be available post-event. More information coming soon!

Do I need to sign up for breakout sessions?

To help us gauge the popularity of sessions, make final room assignments, and prevent overcrowding, we are asking everyone to take a moment to build your personal schedule. The more participation we have among pre-event schedule builders the less chance session rooms will be standing room only.

To get started, please head to the schedule site and signup (or login if you already have an account). After logging in, peruse the schedule and when you see a session you’re interested in attending, simply click on the white circle next to the title. This will automatically add the session to your own personal schedule.

Lastly, for easy access back to your schedule on your phone, bookmark or add the mobile agenda to your home screen with this link:

I have questions regarding Linux Foundation membership. Who should I contact?

For information regarding enterprise Linux Foundation membership, please email

For information on how to become an individual contributor, please visit

What and when are Linux Foundation upcoming events?

Information about all Linux Foundation events can be found at

Is registration for Linux Foundation events GDPR compliant?

If you would like to request that your data be removed from The Linux Foundation event registration system, please email If you have any questions about the GDPR, you can reach us at


How do I register for the conference?

Register here.

If you have questions regarding your registration confirmation, email

What are the different registration types?

For information about registration types, rates, and discounts, visit the Register page.

When are the early bird, standard, and late registration deadlines? Can I register onsite?

For information on registration rate deadlines, please visit the Register page. Onsite registration is available at the following dates/times:

Monday: 8:00 am – 5:00 pm
Tuesday: 8:00am – 5:30pm

Where do I get my speaker access code?

You should have received a registration link in your acceptance email. If you did not, please email for more details.

Where do I get my sponsor access code?

A registration link was shared in an email to your company’s sponsorship contact. Please speak to your company’s sponsorship contact if you need to register as a Sponsor. For further questions, please email

Is there a discount for groups?

If you have a group of 10 or more people, you can receive a 10% discount on all passes. All pass types must be the same and all registrations must be processed under one group registration and paid for by the same credit card. To create a group, select “Add another Person” at the bottom of the registration form. When 10 or more people are added, the 10% discount will be automatically applied. Please contact for questions.

What is the cancellation and refund policy?

If you must cancel for any reason, please notify us via email at Refunds will only be issued for cancellations received 3 weeks prior to the first day of the event, and may take up to 14 days to process.

What is the substitution policy?

If you are unable to attend, you can substitute another attend in lieu of cancellation. Please contact to process your substitution request.

Are there day passes available?

We do not have day passes available.

I can't / don't want to use a credit card to pay for my registration. What should I do?

If you are unable to pay by credit card, please email with the conference name you are interested in attending and request to be invoiced for registration.

Are there scholarships available for this event?

Yes. Please visit the Scholarships page for information on how to qualify and apply for scholarships.

I need a visa letter to attend this event. How do I request one?

For information about visa invitation letters, or to request one, visit the Visa Request page.

Are there volunteer opportunities at this conference?

There are not volunteer opportunities for this conference.

Are there media passes available?

If you are a member of the media interested in attending this conference and have not received a complimentary access code to attend, please contact our Senior Public Relations Manager, Dan Brown, at

Venue & Travel

Is a hotel reservation included in my registration?

No. Visit the Venue & Travel page for more information about how to make a hotel reservation.

How do I make a hotel reservation?

Visit the Venue & Travel page to make a reservation within our discounted conference room block(s).

What are the discounted room rates for the conference? Is there a deadline to make a reservation?

For information about conference hotel options, rates, and booking deadlines, visit the Venue & Travel page.

Are there any suites or upgrades available?

All rooms within the discounted room block are standard rooms. For questions about available suites and upgrades, contact the hotel directly. Hotel contact information is available on the Venue & Travel page.

When will I receive confirmation of my hotel reservation?

Attendees will receive hotel room confirmations directly from the hotel. If you did not receive a confirmation, please contact the hotel directly.

Who should I contact if I have a question regarding my hotel reservation?

For questions regarding your hotel reservation, contact the hotel directly.

I need to cancel my hotel reservation. What should I do?

To modify or cancel your hotel reservation, contact the hotel you booked with directly.

I'm having issues booking my reservation at the conference hotel(s). Is there someone at the Linux Foundation that can help?

If the hotel reservation cutoff date has not passed, please contact and a member of our team will be in touch shortly. If it has, you may need to secure alternative lodging. Visit the Venue & Travel page for alternative hotel options.


Diversity & Inclusion

Will there be a nursing room at the conference?

Yes. For location information, please check with registration or information desk staff onsite. If you need a refrigerator, please email prior to the conference to make arrangements.

Will child care be provided?

Complimentary childcare is available at the conference; however, pre-registration is required. For more information and to register, visit the Child Care page.

What is the policy on animals at the event?

Service animals are allowed at the conference.

Will there be a quiet room onsite?

Yes. It is a physical space where conversation and interaction are not allowed, where attendees can go if for any reason they can’t or don’t want to interact with other attendees at that time.

Is the conference venue accessible?

Yes. If you need assistance onsite locating an elevator or have other questions about accessibility, please speak to a member of the Linux Foundation event staff at any of the registration or information desks. If you have questions prior to the event, email

Where do I find information on travel funding?

For information about or to request a scholarship or travel funding, visit the Scholarships page.







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