Frequently Asked Questions

Below are our most frequently asked questions. Jump to the section you need by clicking on the applicable menu option. If you don’t see your question listed, please email us at for further assistance.

General Information

Where is the conference located?

Open Networking Summit North America 2019 will be held at at the San Jose McEnery Convention Center (150 W. San Carlos Street, San Jose, CA, 95113). Visit the Venue & Travel page for more information.

How do I get to the conference?

For information about getting here, please visit the Venue & Travel page.

Is parking available? How much is parking and do you validate?

Parking is available at the San Jose Convention Center and South Hall. Both Convention Center lots are $20/day. The South Hall lot is $7/day. Overnight parking is not allowed in these lots. For a map of parking and pricing, please click here.

There are many parking lots that surround the convention center with varying day rates and vacancy. ParkSJ has an interactive map that lays out all nearby parking and rates. Visit the ParkSJ website for more information.

For more details on getting here, visit the Venue & Travel page.

Where do I pick up my name badge?

Make sure you bring your registration confirmation with you when you pick up your badge. Badge pick-up is located in the West Lobby on the second level of the San Jose McEnery Convention Center and will be available (tentatively) the following dates/times:

Wednesday, April 3: 7:30 am – 5:30 pm
Thursday, April 4: 8:00 am – 7:00 pm
Friday, April 5: 8:00 am – 5:00 pm

Name badges must be worn at all times and cannot be shared with other attendees.

What is the recommended attire?

Business casual attire is recommended.

Will there be a coat or luggage check available?

More information about coat and/or luggage check will be available soon.

What meals are provided with my conference registration?

Breakfast, morning breaks, and afternoon breaks are included with the cost of your registration. Lunch will be available for purchase at the convention center or nearby restaurants.

I have a dietary restriction. Who should I contact?

In the registration form, you will be able to indicate a dietary restriction or need. You may also email and reasonable efforts will be made to accommodate.

Are conference sessions being recorded or livestreamed?

All keynote sessions will be livestreamed and recorded and all breakout sessions will be recorded. Event attendees and LF members will have complimentary access to the recordings 2 weeks after the event. Videos will be available to view for a fee for those who did not attend the conference.

How do I access a speaker's slides after the conference?

Session slides are posted to the event website as speakers provide them, up to one week after the event concludes.

Is there a conference app?

The Brella Networking App will be available mid-February. Please check back for more details.

Are there bookable meeting rooms I can use during the conference?

More information on bookable meeting rooms and how to reserve them will be available soon.

I have questions regarding Linux Foundation membership. Who should I contact?

For information regarding enterprise Linux Foundation membership, please email

For information on how to become an individual contributor, please visit


Can I register onsite?

Yes – and Onsite registration is available (tentatively) the following dates/times:

Wednesday, April 3: 7:30 am – 5:30 pm
Thursday, April 4: 8:00 am – 7:00 pm
Friday, April 5: 8:00 am – 5:00 pm

Do I qualify for the Academic registration type?

If you are a full-time student or faculty of an academic institution of higher education, you qualify for this registration type. You will be required to submit a copy of your student or faculty ID when registering online. If you have any questions, please email

Where do I get my speaker access code?

You should have received a registration link in your acceptance email. If you did not, please email for more details.

Where do I get my sponsor access code?

A registration link was shared in an email to your company’s sponsorship contact. Please speak to your company’s sponsorship contact if you need to register as a Sponsor. For further questions, please email

Are there media passes available?

If you are a member of the media interested in attending this conference and have not received a complimentary access code to attend, please contact our Senior Public Relations Manager, Dan Brown, at

Is there a discount for groups or attendees from non-profit organizations?

If you have a group of 5 or more people, you can receive a 10% discount on all passes. All pass types must be the same and all registrations must be processed under one group registration and paid for by the same credit card. To create a group, select “Add another Person” at the bottom of the registration form. When 5 or more people are added, the 10% discount will be automatically applied. Please contact for questions.

Professionals who work at a tax-exempt organization as defined by the IRS may receive a 20% discount on the applicable, full-event registration rate. Please email for a discount code. This discount may not be combined with any additional discounts. Professionals must submit proof of employment as a tax-exempt organization before receiving this discount.

What is the cancellation, refund, and substitution policy?

If you must cancel for any reason, please notify us via email at Refunds will only be issued for cancellations received three weeks prior to the first day of the event, and may take up to 14 days to process.

If you are unable to attend, you can substitute another attendee in lieu of cancellation by editing your registration here {hyperlink} or by emailing

Are there day passes available?

Yes. For information on day passes, please visit the Register page.

I can't / don't want to use a credit card to pay for my registration. What should I do?

If you are unable to pay by credit card, please email with the conference name you are interested in attending and request to be invoiced for registration.

I need a visa letter to attend this event. How do I request one?

For information about visa invitation letters, or to request one, visit the Visa Request page.

Are there volunteer opportunities at this conference?

There are not volunteer opportunities for this conference.

Is registration for Linux Foundation Events GDPR compliant?

If you would like to request that your data be removed from The Linux Foundation event registration system, please email If you have any questions about the GDPR, you can reach us at

Venue & Travel

Is a hotel reservation included in my registration?

No. Visit the Venue & Travel page for more information about how to make a hotel reservation.

How do I make a hotel reservation?

Visit the Venue & Travel page to make a reservation within our discounted conference room block(s).

What are the discounted room rates for the conference? Is there a deadline to make a reservation?

For information about conference hotel options, rates, and booking deadlines, visit the Venue & Travel page.

Who should I contact if I have a question regarding my hotel reservation?

For questions regarding your hotel reservation, contact the hotel directly.

I need to cancel my hotel reservation. What should I do?

To modify or cancel your hotel reservation, contact the hotel you booked with directly.

I'm having issues booking my reservation at the conference hotel(s). Is there someone at the Linux Foundation that can help?

If the hotel reservation cutoff date has not passed, please contact and a member of our team will be in touch shortly. Please note, rooms will most likely sell out in advance of the room block close dates listed. We encourage you to book early to secure a room at the conference rate.

If the conference hotel is sold out, you may need to secure alternative lodging. Visit the Venue & Travel page for alternative hotel options.


Where can I get a copy of the exhibitor floorplan?

Sponsors may view the floorplan, once available, by accessing the Current Sponsor Information page. The final floorplan will be available for attendees onsite.

I am an exhibitor - where can I find booth information and deadlines?

For information about your booth and deadlines, visit the Current Sponsor Information page and log in using the credentials provided to you. If you have not received login credentials or cannot locate them, email

I am staffing a booth in the sponsor showcase but not attending any sessions. Do I need to register?

Everyone participating in the conference should be registered. Please speak to your company’s sponsorship contact if you need to register as a sponsor. For further questions, please email

Diversity & Inclusion

Will there be a nursing room at the conference?

Yes. For location information, please check with registration or information desk staff onsite. If you need a refrigerator, please email prior to the conference to make arrangements.

Will child care be provided?

Complimentary childcare is available at the conference; however, pre-registration is required. For more information and to register, visit the Child Care page.

What is the policy on animals at the event?

Service animals are allowed at the conference.

Will there be a quiet room onsite?

Yes, it will. Not familiar with what a quiet room is? It is a physical space where conversation and interaction are not allowed – a place where attendees can go if for any reason they can’t or don’t want to interact with other attendees at that time.

Is the conference venue accessible?

Yes. If you need assistance onsite locating an elevator or have other questions about accessibility, please speak to a member of the Linux Foundation event staff at any of the registration or information desks. If you have questions prior to the event, email

Where do I find information on scholarships and travel funding?

For information about or to request a scholarship or travel funding, visit the Scholarships page.

Features & Add-Ons

Are there evening events at the conference?

Yes! They are a great way to build connections and network with fellow conference attendees. More details to follow.



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